West at Home Reviews

I did several different things but mostly it was customer service for things like Home Shopping Network and TV infomercials it was nice working from home but there is no advancement no extra pay and you got paid pennies permanent. Easily apply 9 days ago - save job - more For some, it's the flexibility to set your own schedule or the means to a second income and for others it's a personal choice due to family or life situations. Every day Alorica at Home agents transform their home office into a support center for one of our many well-known clients. Upload your resume Sign in.

Alorica At Home Agents are responsible for receiving and processing various incoming phone calls for numerous clients in accordance with policies, procedures, .

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Also, there was little to no infrastructure and I was seldom able to speak with a manager. Pay was very low and there were no bonuses, incentives, or vacation days. Great company to work for, management is awesome the are fair, and understanding love my job. The schedules are as follows, you can pick your own schedule, and they will have schedules to choose from day to day. Love To work from home! I have worked from home for over 10 years and I have managed problem solving, tech support and customer retention.

There were hard to handle calls that I was able to create rapport with the customer from the beginning of the call to better understand and work on a great satisfactory outcome. I really needed a job when I first moved to Georgia. I've worked for the company when I first turned 18 and I enjoyed it then.

So, they started an at Home position and I jumped on it immediately. I had young children and I could make my own schedule.

The only thing I didn't like about the company, you were your own boss, everything was done through emails, but they did have a lot of resources for you if you had questions and a great support team. I really loved it because I didn't have anyone telling me what to do. As long as you were self motivated it was an easy job to have and keep. This was my first work from home job was amazing for what it was which showed me a different way of once I was unable to work in a regular setting so it was great.

I sold various goods and services to customers that called in. I liked the fact I could pick my hours and the days I worked so it never interfered with my studies. A work at home job. Not bad you just don't want to stay at the beginning level for the better pay they actually have to approve you for this is not something you apply for. This company had poor management and always gave different answers to the same question.

Hours became hard to get during non-peak times. When hours were slow you would get penalized for any errors but received very few performance reviews when it was busy. The hardest part of this job was getting the right answer to questions asked. I worked at West at Home for a short period of time, but I made sure to be productive while at work. This was a part time position that I enjoyed working at daily.

I enjoyed working for West LLC. We are at the core of a technology and communications engine that is changing the world. Reach and engage media, investors, employees and key stakeholders, and gain insight into the performance of your campaigns. Additionally, broadcast your high-profile events and make your website the authoritative source for information about your company.

And in turn, their customers benefit from services that make life easier, more convenient — and more connected. Looking for new, more efficient, and productive ways to engage your members?

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Get a free employer account to respond to reviews, see who is viewing your profile, and engage with your candidates. Follow Add a Review. Close Your trust is our top concern, so companies can't alter or remove reviews. I worked at West at Home part-time Pros Working in the comfort of your own home.

Cons Not alot of money when working for different companies. Flag as Inappropriate Flag as Inappropriate. Cons Pay is low and sometimes they ask for things that seem impossible.

Advice to Management Deal with employees as individuals instead of robots. Pros Choose your own schedule, very laid back. Cons Pay could be better, but not bad.. Advice to Management Increase pay. Cons hard to get minimum hours during slow months.

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Home Based Customer Care Agent (Former Employee) – Work at Home – May 10, Had weekly meetings and it was a fight for getting hours to work. They only p rd omoted if /5(). West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services. Alorica at Home is an award-winning service from Alorica, the nation's leading provider of outsourced communication solutions. We employ thousands of home-based agents located across the country as well as the industry's most robust and advanced infrastructure .